Tuesday, July 13, 2010

The Art of Listening

Once, an anonymous writer said: "They gave us two ears but only one mouth because listening is twice as hard as talking."
To have an effective interpersonal skills, one should know to communicate. Good communication is more than knowing how to express our thoughts, feelings and opinions. In fact, this is only half the process. Listening and understanding is the other half of the course requirement for interpersonal effectiveness.

Listening is actually attentive audience. We could learn a lot just by listening. And the ability to actively listen can improve relationships, because it promotes the understanding that would reduce conflicts and enhance cooperation. Science hearing showed that the modality of the language most commonly used is listening and nearly half the airtime is devoted to an adult to attend to what others say.

A transmitter, a receiver and a message: they are the basic components of listening. A shipper may be a person, or equipment (like TV, radio or other device that shows the progress in hearing science) that transmits a message to the receiver, which is the listener. The receiver must interpret the messages as they come and must cope with the rate of delivery, choice of words and structure of the grammar of the sender. The messages sent by the president are always an incorporeal substance, it is essential to become an active listener, to understand this information.

So how do we listen?

1. 100% attention. Listening is not as important to how we listen. We must devote our full attention to what others say. It is difficult to understand others if we are talking at the same time or if we do something while listening. While listening, start with an open mind. This could allow us to really focus and concentrate on others' posts. In addition, you must know to be careful to keep in mind and logical content of the object. This is done by listening to emotions rather than words to have a deeper understanding to what others say.

2. Answer. To prove that you have received the information, and express that it had an impact on you, you must answer. Our responses may be both verbal and nonverbal. For verbal responses, try to speak the same energy level as the other person. State your understanding and voice your opinions on the subject. Shaking his head and the expression of interest are non-verbal responses.
3. Demonstrate understanding. Most people need some sort of evidence or proof of understanding. Say "I understand" is not enough for a person to show that you're really listening. It is important to demonstrate your knowledge by asking questions related not only to reiterate what others have said.
4. Brain Storm. Share your own ideas extend the conversation. A person who shares all his feelings out on other shows a huge confidence-building measure. It is more than decent for the second part to repay the trust by sharing the same ideas that would help or benefit the other.

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